If you’ve ever had trouble getting HVAC service scheduled — especially during extreme heat or cold — you might have wondered why.
The truth is, finding qualified HVAC technicians has become one of the biggest challenges in our industry today. And it’s not because we aren’t trying — it’s because the job takes real skill, training, dedication and a desire to work.
Let’s break it down in simple terms.
HVAC is more than “Just Fixing a Furnace”
Today’s heating and cooling systems are smarter and more advanced than ever. Technicians need to understand:
- Electrical systems
- Refrigeration
- Airflow and comfort balance
- Safety controls
- Smart thermostats and new technology
It takes time, hands-on experience and ongoing training to truly know what you’re doing.
Fewer People are Entering the Trades
For many years, trade careers weren’t talked about as much as college paths. Because of that, fewer young people entered fields like HVAC. This trend is changing, but it will take time since experience is the best teacher! We often joke, “The future generation of trades professionals are in 8th grade.”
At the same time, many experienced technicians are now reaching retirement, which means there are more systems needing service than there are technicians available.
Training Never Stops
Even after learning the basics, HVAC technicians must continue training year after year.
New equipment, new efficiency standards and new technology mean constant learning. It takes determination and work, and not everyone is willing to put in that effort, but good technicians do.
It’s Hard Work – But Rewarding
HVAC work can mean hot attics in summer, cold calls in winter, long days and getting called out in the middle of the night especially during peak seasons.
It’s not easy work, but for the right people, it’s incredibly rewarding knowing you helped keep families safe and comfortable. We remind our technicians how important they are to the customers they serve.
Why Wait Times Sometimes Happen
Extreme weather takes its toll. When temperatures hit extreme highs or lows, systems tend to break all at once.
During those times, even fully staffed companies can experience heavy call volume. The goal is always to help everyone as quickly as possible – without sacrificing quality or safety.
Why Quality Still Matters Most
Good HVAC companies won’t rush untrained technicians into homes just to fill appointments. Your comfort and safety, as well as our reputation, matter too much for that.
We’d rather take the time to find the right people and do the job right than cut corners.
What Homeowners can do to Stay Ahead
A little planning goes a long way:
- Schedule routine maintenance
- Book seasonal tune-ups early
- Consider replacing older systems before they fail
- Don’t wait until extreme weather hits
These steps help prevent emergencies and keep things running smoothly.
Our Promise to You
At W&W Residential Services, we believe in doing things the right way – with trained technicians, honest service and clear communication.
Our motto: “The quality you expect, the service you deserve.” We truly appreciate your patience during busy seasons, and we’re always here to help keep your home comfortable year-round.
Need HVAC Service or Have Questions?
Give us a call at 570-758-4250 or contact us. We’re happy to help! We serve central Pennsylvania, including Schuylkill, Northumberland, Snyder and Union counties.
